Shipping Policy – Dishapatil

Processing Time

The delivery time for an order depends on the order itself. For made to measure, the process takes 40 – 45 days. We will update you with the tracking details within 48 hours of the items being dispatched.

Shipping timeframes are in addition to our processing times. Orders will be delivered between 8am – 6pm Monday to Friday. Please ensure that someone is available at your delivery address as a signature will be requested upon delivery. If an authorised person is not able to sign for your delivery, the delivery will be returned to the nearest collection centre for you to collect.

Please note that once your order is on its way, we are unable to change the shipping address.

Charges

The charges for shipping and handling for online shopping at Disha Patil depends on the location to which you want your purchases to be sent.

Free shipping is offered to only customers in India* for Pret pieces. However, for bridal and heavy pieces shipping charges will be applicable.

For customers outside India, international shipping charges as well as duties and taxes as applicable are payable by the customer.

*Handling or convenience charges may apply.

Delivery

Items will be sent to the address provided by you to the website. Make sure that you recheck the address before you confirm the order so as to avoid incorrect delivery.

We prefer to deliver to office or residence addresses. we do not encourage delivery to P.O. boxes or any other destination where the recipient is not identifiable because of the risk involved due to the value of the goods.

Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of & Disha Patil. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier or cardholder’s credit card bank delays.

Multiple Delivery Service Providers

A single service provider may not have a strong network in all countries hence in order to optimize shipping lead times we work with several different service providers. A mail containing details of the service provider as well as the tracking information will be sent to you within 48 hours after an order is shipped from our warehouse.

Possible Delays

We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.

Tracking Your Order

You can track your order via our shipping confirmation email and from your “My Account”. If you do not receive your tracking details, please contact our team directly.

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